Frequently Asked Questions
Everything you need to know about shopping at Mega Music
Do you offer international shipping for high-end audio equipment?
Yes, Mega Music ships worldwide. We use specialized protective packaging for fragile electronics like amplifiers and turntables to ensure they arrive in perfect condition.
What is the warranty period on your electronic products?
All our electronics come with a standard 1-year manufacturer warranty. Additionally, Mega Music provides a 30-day store guarantee against any out-of-the-box defects.
Can I return a pair of headphones if I have opened the box?
Due to hygiene standards, in-ear headphones must be unopened for a return. However, over-ear headphones and other hardware can be returned within 14 days if they are in original condition with all accessories.
Are the products on Mega Music brand new or refurbished?
We primarily sell brand new, factory-sealed products. Any refurbished items are clearly labeled in the product title and undergo a rigorous 20-point quality inspection before being listed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer financing options through Klarna and Affirm for high-value gear.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.